Refund Policy
Last updated 16 September 2026
30-day money-back guarantee
You have 30 days from your order date to request a full refund of any package in the Three Priorities Bullet Journal System. You do not need to explain yourself, and you do not need to prove you used the pages. If the system is not the right fit, ask and we refund it.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net with the email address you used at checkout, or contact us using the details on this site and we will pass the request on. Paddle handles all payment and returns enquiries.
How long it takes
Once approved, the refund is issued to the original payment method. Banks typically release the funds within 5 to 10 business days.
What happens to your access
When a refund is processed, access to the refunded package in your account library ends automatically. Files you downloaded before the refund are no longer licensed for use and should be deleted.
Related pages
See our Terms & Conditions and Privacy Notice. Paddle's own refund policy also applies to your order.